IP Address:

Internet Speed Test by TestMyInternetSpeed.Org

An Ultimate Internet Speed Test & Troubleshooting Guide

In this globally connected world, experiencing a slow internet connection is obviously frustrating and there comes the need to check your best internet speeds. But before you perform the Internet speed test with our speed test tool here is every minor thing that you need to know so that you can troubleshoot your system and bring improvement to the slow internet connection all by yourself.

When we talk of getting or experiencing the best internet speeds then there are number of factors that are taken care of. And in case if anything goes wrong with these internet speeds then you begin experiencing the slow internet speed. If you do not have the required knowledge then the troubleshoot process really becomes complicated.

So here is everything that you need to know about the Internet Speed Test.

What do you understand by Internet speed test?

In general the speed test internet refers to the immediate picture of your internet service provider or ISP at that particular instant when the test is conducted which tells you about the real intenet speed of your internet connection at that point of time.

Internet speed test tool assists you through the process of test your internet speed, which in turn is the very first step to detect the issues that tend to affect the internet speed and then troubleshooting the same.

Conducting internet speed measurement is quite easy and the record of each test performed can be easily stored for you to review those in near future.

Facing Internet problems? Dealing with the slow internet speed and web pages taking longer time than usual to load? What could be more frustrating than a repeatedly interrupted internet connection? Fortunately you can perform the internet speed test from our test my internet speed tool to find out about the actual problem behind it.

We will guide with all the basics to help you troubleshoot the slow internet connection of yours. But before that let us know about how we can perform the Internet Speed test using the Internet speed test tool.

How to perform Internet Speed Test?

Do i know exactly how fast is my internet, here comes the answer Internet speed test tool is one of the tools that helps you determine the real speed of your internet connection service and in case it exhibits a sluggish performance it is something that assists you to troubleshoot the slow internet connection. Internet speed meter essentially gives you the reading of the download speed and upload speed offered by your internet service provider.

In other words it tells you about how fast your internet connection performs in uploading and downloading data over the internet.

Knowing the figurative measurement of your internet speed is important just because slow upload and download speed points towards the issue with your router or the internet service provider.

However, if the speed test shows that your connection has a normal internet speed then in that case it suggests that there is an issue with the website that you have been trying to access or possibly your choice of plan for internet connection speed isn’t enough to support the kind of browsing you do.

Performing an Internet speed test is extremely easy and takes just few seconds. It is free to run with Test My Internet Speed Tools.

What does the Internet Speed Test result indicate?

The internet speed test result displayed on the screen basically has four components i.e. download speed, upload speed, ping and jitter . Let us see what they indicate.

Download Speed:

Measured in Mbps the download speed of your internet connection tells that how quickly your device downloads data from the internet.

In case your test reveals that the download speed isn’t good or fast enough to withstand your activities such as gaming, watching videos or others then this suggests that your you have a slow internet connection.

Upload Speed:

The upload speed is the speed at which your device tends to upload the data over internet and is measured in Mbps.

The upload speed of your Internet connection decides that how quickly you can upload the larger files like videos, photos etc.


Ping is measured in milliseconds and is indicative of the delay in time that the data takes in travelling to its destination. In general latency under 100ms is considered to be good.

Higher latency like as 200ms aren’t good as these make your internet connection appear slower than it actually is and may also cause interruptions in the activities like video chatting.


Latency is measured in milliseconds and is indicative of the delay in time that the data takes in travelling to its destination. In general latency under 100ms is considered to be good.

Higher latencies like as 200ms aren’t good as these make your internet connection appear slower than it actually is and may also cause interruptions in the activities like video chatting.

Why is it important to check your internet speed regularly?

There are number of reasons that compel you to measure your internet speed on a regular basis:

  • It tends to improve your internet experience i.e. it assists you to troubleshoot your network problems in case your internet service is underperforming.
  • In case you find that your internet speed test results obtained are far lower than what you have been paying for then immediately call up your internet service provider (ISP) to check if it helps you in solving the issue. If the issue still persists then you may go ahead with switching your ISPs.
  • you can also internet traffic patterns in your neighbourhood using the speed test. You shall repeat the tests during different times a day or in a week to actually figure out the time when the maximum slowing occurs. And identifying this pattern can help you with planning your internet usage effectively at the time of high traffic.
  • Further performing the internet speed test can help you save money. Wondering how? Well if you are paying too much for your internet connection each month and in the speed tests you figure out that the speed is much faster than you actually need then, you can save money by opting for a lesser expensive Internet plan or package that delivers comparatively lower speed.

In order to get a sense of what is your real internet speed, you would need to run several speed tests at different time intervals in a day. All of your previous tests get recorded with so that you can easily view and compare the results at a time.

Generally a slow internet speed indicates that there lies an issue with your internet connection, wifi router, modem, internet service provider or it may simply occur due to the large number of devices being used over a single internet connection.

If your speed tests performed consistently prompts for slower speed then certainly there is issue with your internet connection that you should address immediately so that you can continue browsing the internet without any delay, waiting for the page to load or face the buffering problems while watching video.

The first step towards troubleshooting your slow internet issue is understanding your internet speeds as this helps you to quickly determine the issues that lead to poor performance and then you will be able to fix the issues easily to enhance the reliability or performance of your internet connection.

Before going in-depth of how to troubleshoot the internet speed issues, let us first know about what internet speed is required by individuals for various activities over the internet.

What Internet speed do we need?

It is really annoying if you experience buffering while watching your favourite show. Having a good and the required internet speed saves you from such situation.

The internet speed you need largely depends on your usage of the internet service and also the number of devices that are connected to the network you use. Below we have mentioned the activities that need a huge bandwidth but the number of people using the connection or the number of devices connected plays an important role.

We have provided and approximate internet speeds for carrying out different activities over the internet.

Internet Speed  Usage & Maximum Number of Users
5 Mbps Ideal for single user, streaming music and browsing
10 Mbps Casual gaming, ideal for 1-2 users, streaming HD Videos
20 Mbps Frequent gaming, Ultra HD streaming, ideal for 2-4 users
40 Mbps Ideal for 4+ users, streaming multiple shows in HD, simultaneous gaming

Note: These download speeds mentioned here are the guidelines only and the actual speeds needed for each internet activity may vary.

How do the speed tests for Internet work?

Various Internet speed tests differ in various aspects like broadband speed test, dsl speed test, wifi speed test, cable speed test however, the basic concept of the internet speed tests remains the same. In order to test the download speed the internet speed test tool would download a file or a set of files and then it determines how long it took to do so.

Similarly the upload speed is measured by uploading a file or set of files. Majority of the internet speed test tools tend to test the ping rate just because they contact the server somehow.

The internet speeds seem to be slower most of the time than they should actually be. This happens because of the IP overhead.

IP or Internet Protocol refers to the set of procedures that are responsible for the working of the internet. When you send a message over the internet under these procedures then your computer breaks them down into small pieces called as IP packets.

In order to ensure that all the IP packets are brought to the current location and that they can be put back together correctly, the computer attaches with them a set of instructions for routing and reassembly as well that are known as IP header to each packet as it breaks out.

The entire data in the file sent by you along with the data contained in the IP header of every packet is known as the payload. Thus, sending message of 10-megabit would comprise of a payload bit higher than 10 megabits.

This means that in order to download a 10 megabit file over internet connection of 10 Mbps speed would take more than one second because you need to download the complete payload and not merely the file.

The additional time required to download or upload that extra data is termed as IP overhead.

Do the security software affect the Internet Speed Tests?

At the time of the speed tests the test tool downloads the dummy files in order to measure the download speeds and if your security software detects them to be potentially harmful (though they aren’t) then in such case the security software blocks those dummy files with a firewall or some other security measures.

In case this happens with you, then in that case while testing the internet speed you may turn off your security software for that particular duration but do not forget to turn it on once the test is complete.

Do we know what exactly Mbps is? And how can we fix the slow internet issues? To begin with this we need to know the basics of internet connection as well as the basics of Internet speed tests. Here is some information that you should know to speed up your internet connection.

Basics of Internet Connection

Here is a quick overview that states that how the internet works and basics of the internet connection to assist you with understanding that what we actually do while troubleshooting your internet issues.

The devices like cell phones computers, tablets etc. are connected to the internet services via different ways that include cellular connections, wire buried under the ground or even via satellite and once connected to the internet these can share information globally within seconds.

To avail the internet service, your device shall connect through an ISP i.e. Internet Service Provider (ISP) or can use you’re the cellular data of your mobile phone by tethering your device and while you do this, you essentially convert your phone to a mobile hotspot.

However only few plans and carriers allow tethering. Mobile phone carriers like Cricket, Verizon and Sprint offer plans that permit tethering.

You can choose your Internet service provider much in the similar way as your mobile carrier. Some of the common Internet service providers are Cox, Comcast or Time Warner Cable.

Further different internet service providers offer various types of internet connection such as broadband, dial-up and DSL. It is important to note that the type of connection that one has also impacts the way your device uses the internet service.

Your computer is assigned with an IP address or an Internet Protocol as soon as your service begins and you sign up with your ISP. This address comprises of a series of numbers along with periods that helps in the identification of your computer as well as your online activities.

While you have your IP address and are connected to your ISP then you can access the internet with ease, send emails, visit websites and even more.

The problem occurs when this smooth usage is disrupted and one is unable to access the internet. In case your speed turns out to be extremely slow then even the simple browsing becomes difficult and you are unable to access specific websites.

Usually, it becomes difficult to figure out that what part of the system has slowed down your Internet connection. And this is where troubleshooting is required.

Important things to know about ISPs

It is extremely important to realize that ISPs i.e. internet Service providers differ in terms of providing the similar service at different costs, upload speed and download speeds.

The download and upload speeds provided by the ISPs have a direct impact on how effectively you would be able to browse the internet and it could also be one of the reasons behind the slow internet that you experience.

While you choose your Internet Service Provider consider the following factor apart from the speed that the ISP offers:

Availability: Some of the ISPs offer services only in particular area so before conducting a lot of research on the internet service providers, find out that what ISPs serve in your area.

Reliability: Research and find out if the ISP you have chosen is reliable for its service and does not have outrages frequently.

Plan options and prices: Different ISPs offer different pans that varies in cost as well as speed. Check the options available and see what plans and prices suit you the best. If you find none you may go ahead and check for another ISP.

Contract: Make sure that before opting for the service you read the finely printed contract of the ISPs as most of them bind you to take minimum 2 years of service and may later charge heavily in case you have plans to discontinue the service before the specified time.

Also some of the plan have specific costs for a particular duration of time and this may increase once the time period is over.

Apart from the above mentioned factors the type of internet connection that one wants to have also plays a role in choosing your ISP.

How to test your internet speed running a speed test tool?

There are number of ways to speed check the internet speed but majority of the tests tend to display the results in Mbps.

  • Kbps or One kilobit per second is the minimum speed rating used. It is usually used for internet types that are out of date like the dial-up modems.
  • Mbps or Megabit per second is the most prevalent speed measurement that is widely used currently. 1 Mbps is equivalent to 1,000 Kbps.
  • Gbps OR Gigabit per second is the speed rating associated with the high performance networks. 1Gbps equivalent to 1,000 Mbps.

The higher is the speed rating the faster is the internet speed.

Let’s now concentrate on the Mbps at present to see what is normal and what is not?

Internet contracts offered by ISPs generally become unsteady due to the download speed. Though in most of the cases the speed starts from 3 Mbps and increases to the speed of about 10 Mbps, 20 Mbps, 100 Mbps, 200 Mbps or 500 Mbps and in some cases it may even increase up to 1000 Mbps i.e. equivalent to 1 Gbps.

In order to examine the sense of internet speed you require it is important to look after the way your device is connected to your modem.

Conventional Ethernet cables are likely to support speeds ranging from 100 Mbps to 1000 Mbps or 1 Gbps.

Relying upon the fastness of the internet connection to your ISP, the internet connection or the Ethernet cable can potentially act as a bottleneck.

Let us take an example to understand this. It is like, if you pay your service provider for a 500 Mbps internet connection but the Ethernet cable that you use supports speed up to 100 Mbps then in that case the cable will bring down your connection speed to 100 Mbps even if you pay for a faster speed.

 On the contrary if you pay only for internet connection of 500 Mbps and use a gigabit cable then it is obvious that the cable will certainly overkill because your ISP provides internet speed much slower that what the Ethernet cable tends to accommodate. 

If your device supports WiFi like most of the smartphones, laptops then you may not require the Ethernet cable instead you can use modem to connect with WiFi wirelessly.

In such cases you tend to have two connections i.e. the device and the modem where device connects with the modem and the modem connects with the ISP. When it comes to the reason behind the slower internet speed then either of these may be responsible for it.

Thus you need to ensure that the WiFi router you have chosen supports the speed that your ISP delivers.

Besides these factors distance from of the device or user is also responsible for slowing sown your internet speed and thus it is better to own a router that tends to support double the speed delivered by your ISP.

  • In general the internet speeds for home networks range from 1Mbps to 500 Mbps
  • The Ethernet cable readily supports 100 Mbps speed or 1000 Mbps.
  • Majority of the routers (802.11g) have the capability of about 54 Mbps speed.

Have you ever asked yourself that is your internet connection fast enough? And what is meant by a good internet speed?

Well this is little complex because there is no one “good internet speed”. This is because it depends on multiple factors including the way you use the internet, the amount of upload and downloads you perform and the types of sites that you access.

For instance browsing the internet for sometimes, reading articles, news etc. does not require much speed as compared to the users who continuously upload number of pictures, watch Netflix every day or prefer gaming online on a regular basis.

How can you measure the download and upload speeds and how do they matter?

It often happens that your ISP advertises a specific upload and download speed but that doesn’t necessarily mean that you will be experiencing the specified speed. The aforementioned factors may slower down the speeds. Thus it is important for you to test your internet speed manually.

Using the testmyinternetspeed to check your internet speed provides you the actual readings of your internet speed at that very moment. Testmyinternet speed test tool gives the data of both upload and download speeds that is important to troubleshoot your internet connection problems.

It just takes few seconds to test your internet speed using testmyinternetspeed. If you find that the internet speed of your connection is dropping off at different times of the day, in that case you can perform several tests.

Testmyinternetspeed records the result of each test so that you can further review those in the near future. Slower internet speeds let you detect the internet issues that you experience and its identification further helps to troubleshoot the problems that you experience.

Now when we’ve known much about the internet speeds, we are all aware of the fact that faster internet speeds lead to faster browsing and a better experience. But while you troubleshoot a slower internet connection and find that why conducting an internet speed test is required, then you will be benefitted by gaining a bit more knowledge about how the internet speeds affect your browsing.

While you browse the internet, the major activities of yours comprise of downloading instead of uploading. This is why most of the ISPs provide packages that feature higher download speeds and comparatively slower upload speeds.

As per the internet usage trend observed an average user doesn’t heavily rely upon the upload speeds but there are people who do. In case if you work with larger files like photos or videos and upload these files frequently then you may require internet service that offers a speed faster than the normal upload speed.  

Connections, Modems and Routers

By now you know that the internet connection type we have has a considerable impact on the functioning of our internet. With available choices of several different internet connection types we have also given the highlights of information that you are supposed to know in order to make an informed decision.

It is not like that you need only internet connection instead a router with ability to handle the offered speeds is also needed. Here we have provided you information about the various internet connection types as well as few tips to choose the perfect router as per your needs to avoid slowing down of your internet.

Types of Internet Connection

Can you recall that how we discussed about connecting your computer to the internet in different ways? These types of internet connection also have a significant impact on the functionality and speed of the internet service.

Most of the Internet Service Providers offer only one or two connection types amongst those stated below and thus you should first know about the pros and cons of each methods of internet connection.

Dial-up Internet Connection: Largely phased out now, the dial-up internet connection once was the most common internet connection type. Dial-up connection accesses the internet via your phone line by dialing a number to call up the internet. Dial-up connection is extremely slow and requires you to use a modem. In addition to this while accessing the internet service you aren’t permitted to use the landline. 

DSL (Digital Subscriber Line): DSL or Digital Subscriber Line allows you to use both the telephone as well as the internet at the same time. DSL is widely popular in the cities, but you find it lesser in the rural areas. It’s the most common option for internet today. The two common types of DSL connections are as follows:

1. ADSL: ADSL stands for asymmetric DSL, and its distinguishing characteristic is that the upload and download speeds are different.

2. SDSL: SDSL stands for symmetric DSL, and its distinguishing characteristic is that the upload and download speeds are the same.

Cable: Through the cable internet connection type, your computer accesses the internet via your television cable connection, instead of depending upon your phone line. This further means that you may make use of both the internet as well as the phone at the same time, and this feature makes cable a popular and preferable internet connection types.

Fiber: Fiber optic internet connections seem to gain popularity very quickly, because fiber optic is primarily faster in comparison to the other internet connections. It’s  popularity is increasing within the cities, but largely isn’t largely available in more rural settings.

WiFi or Wireless: WiFi or Wireless broadband connections, make use of the wired connections like cable, DSL or fiber to send the radio waves amongst the devices. This accounts for a high-speed internet connection, and is used for creating the hotspots in restaurants, libraries as well as other public buildings. You can, obviously go ahead with setting up of your own private WiFi hotspot.

With few of these internet connection types being faster in comparison to the others, it’s quite important to select the fastest internet connection type available in your area in case you wish to maximize your internet speed.

WiFi Speed Test to test internet speed Using the Wireless Routers

Your ISP provides internet access to the computer that connects to your ISP. Seems pretty simple, isn’t it?

Well, if you choose to use a wireless router for creation of the WiFi signal at your home or business, then at this point of time you seem to add other level of complexity to the internet setup and apart from this there exists plenty of reasons to make use of the wireless router at your home for the internet connection.

In simple words the wireless router offers you versatility in way of using the internet at your house. In case you do not use routers then you are required to connect your computer directly to the modem using Ethernet cable.

In this case you literally need to stick to the modem, so that if you have a laptop then, you wouldn’t be able to move freely while using the internet. On the contrary using a router allows you to connect multiple devices such as phone, laptop and a tablet etc. at a time.

Some of the Internet service providers offer modems that are also wireless and thus, you need not purchase router because the modem serves the purpose. Using wireless router s is absolutely great for many reasons but their functioning can be affected for a number of reasons that should be considered.

Distance – The greater is the distance of the device from a router, the weaker would be the connection. If you have own a larger house, you can go ahead with installing multiple routers in order to help with this issue.

Obstacles – If there are walls or other objects that seem to block the path of the signals from your router to your device, then the range of your Wi-Fi can be shortened.

If you’re sitting two or three rooms away from the router, then in that case the multiple walls may reduce the Wi-Fi range to the point where you are unable to connect to the internet.

Radio frequency interference – While you have been using the internet and that suddenly slows down when somebody turns on the microwave, then you must have experienced the interference of the radio frequency.

Since your router to make use of the radio waves for sending and receiving data or anything else within the environment makes use of uses radio waves – just as your microwave does. Then these radio waves can further interfere with your router as well as internet speed.

While the situations prompt you to buy a router then you should of course go with the best option that suits your needs. Every router does not perform equally and few of them can genuinely harm their upload and download speeds that potentially slows down your device.

The router speeds are generally measured in Mbps i.e. megabits per second; the higher is its rating, the faster the router is. You’ll find many routers with speeds that varies from 54 Mbps to high-performance routers that delivers speeds above 1 Gbps i.e. 1,000 Mbps.

How much does a router speed matter?

Well, the router’s speed matters a bit. Choosing a router with significantly lower speed can slow down your internet connection. However if a router with a speed higher than that your ISP provides is chosen, then in that case the router ill not speed up your connection but provide the actual speed.

To summarise, it is good to spend in speedy routers but investing in High performance routers unless you have that speedy internet connection isn’t recommended.

There is yet another factor that is to be considered while you evaluate a router i.e. its technology standards. Wireless network devices such as routers are evaluated as per the technology standards.

These technology standards for the routers are identified using the numbers 802.11 followed by a letter.

The combination of number and letter is used for identifying the specific technology that the router makes use of, and this may indicate the speed range that the router delivers.

  • 802.11g is found in the routers is the base technology. It is only 2.4 GHz technology. As this technology is very basic, the routers can simply achieve speeds only up to 54 Mbps.
  • 802.11n is a great step in technology. This 2.4/5.8 GHz technology permits the router for achieving faster speeds i.e. about up to 600 Mbps.
  • 802.11ac is even more advanced technology. It is a 5.8 GHz technology that makes the routers much faster so that they can acquire speeds over 500 Mbps.

In case you wish to assess your router’s performance for your usage, then one of the best options that you can go for is to read few reviews online.

These reviews may provide some insights to the router’s speed and performance. Usually, it’s better to avoid the cheaper and low performance routers, as these may have issues of reliability as well as poor performance.

We would discuss in detail on how to troubleshoot your router later on.

Internet Speed Basics

If you are familiar with the internet speed jargons then it would be of a great help while you troubleshoot the internet service and the networking hardware. If not, don’t worry here are the internet basics that you should know about:

Transfer Rate: The speed through which the digital information is transferred from one device to other is known as the transfer rate. The transfer of information takes place online via direct connection amongst the offline devices.

Bit rate, data rate and internet speed in technical terms are the transfer rates however, transfer rate refers to the data rate. These are all measured in Mbps i.e. megabits per second.

If the transfer rate is slower then it is measured in Kbps i.e. kilobits per second and if it is much faster, it can be measured in Gbps i.e. gigabits per second.

Internet Speed: Internet speed is the measure that determines that how fast the digital information travels via your internet connection. Internet speed isn’t constant instead it keeps fluctuating, but with a regular internet speed test using testmyinternetspeed you can go ahead with establishing a base range.

Internet speed is a kind of transfer rate that is often measured as the data rate in Mbps i.e. megabits per second (Mbps).

Bit Rate: The speed at which the digital information is transferred from one device to other at any particular instant is termed as bit rate. Depending upon the data that is being transferred, the bit rates show fluctuations. 

Data Rate: The overall speed required to move a given set of digital information from one device to other is called as Data rate. All the data required to complete one transfer is called the set of digital information.

If there is an even transfer of information within a set then the data rate and bit rate will be the same. In case the bit rate shows fluctuation during the transfer, then it would differ from the data rate depending upon the time when it was measured.

Bandwidth: The total transfer capacity of an internet connection is referred to as bandwidth. The internet connection speeds that the ISPs or Internet Service Providers advertise is actually the bandwidth of their connection.

This is why they use the statement i.e. up to a specific speed. The maximum speed is witnessed at the time when connection runs at full capacity.

Throughput: The amount of information that is transferred via internet connection or some other data transfer point in a specific time frame is termed as throughput. Though it is a measurement of volume and not speed, it also shows similarity to the data rate.

Latency / Lag: The time taken by a signal to travel in between the designated internet server and your internet connection is referred to as the latency or lag.

Ping: The test signal that is sent from a specific location on to a network towards the network server and back is named as Ping.

Ping Rate: The time required by the ping to travel to the internet server and come back is called as Ping rate. Ping rate is the measurement of latency.

Bits: Represented in binary code as one or zero, Bits are the basic units of digital information.

  • 1Kb or Kilobit = 1,000 bits
  • 1Mb or Megabit = 1 million bits
  • 1 Gb or Gigabit = 1 billion bits

Bytes: A byte is eight bits. Measurements listed above generally use bit-based measurements like the ones listed above. Usually we use a byte based measurement to measure the data.

For example, it can be seen that an ISP offers an internet service with data capacity of 8 Gb and 25 Mbps downloads. This means that the download speed offered is 25 Mbps and the monthly data usage allowance is 8 Gb.

  • 1kb or Kilobyte = 1,000 bytes
  • 1 Mb or Megabytes = 1 million bytes
  • 1 Gb or Gigabyte = 1 billion bytes

Internet Speed

Internet speed is defined as the amount of data that moves through the connection within one second. The internet speed is generally expressed in Mbps i.e. megabits per second but the fastest connections are expresses in Gbps.

  • Kbps—kilobits per second
  • Mbps—megabits per second
  • Gbps—Gigabits per second

Why does an Internet connection become slow?

It is not only about the slow internet but the things turn worse when it reaches to an extent where internet hardly functions. If you often tend to work with a slow internet then you may come across the problems like the videos take long time to buffer, websites do not load properly and others.

In such situations the factors like the time of browsing, the ISP and the device being used largely affect your internet speed.

Factors responsible for slow Internet Connection: You may believe that your internet speed is fine but there are number of factors that can make your connection even slower the further affects the performance resulting in buffering of videos, slow loading of the websites and other associated problems.

Let us now have a look at what all factors may lead to the problem of slow internet connection.

The type of Internet Connection: The Dial-up internet speeds vary greatly as compared to those in fiber, DSL or a broadband internet connection. Some of the internet connection types offer limited speeds so it is advisable to carefully evaluate your internet speed requirements while choosing the internet connection plan that suit your needs.

Internet Service Providers i.e. ISPs: Each internet service provider offers different plans that are featured with varying download and upload speeds. The faster internet plans obviously cost higher but offer reliable and a better browsing experience.

If you constantly experience slower internet speeds you can try and upgrade with the faster internet plan to deal with the issue.

Time of the Day: When several people use the internet connection at once then, the speed automatically drops off. This issue is frequently faced especially on the working days when there is heavy use of internet.

However you may find that the internet speeds are normal or faster at the time when internet usage is less such as during late night and early morning.

Websites with heavy traffic: The amount of traffic received by a site also affects the internet speed that you experience at the time of browsing that specific site.

The websites with heavy traffic tend to respond slowly and can crash too. Unfortunately we can’t do anything to come up with a solution to this issue instead we need to be patient and revisit the website after some time.

The device you use: Despite having a faster connection, when you experience a slower internet then your device may be the reason. If your device like smartphone, tablet or computer has virus, is old or has a basic model ingrained with slow processing speeds then in such cases it may result in slower internet browsing speeds.

Upgrading your computer or replacing it with a newer one may help you to overcome the issue of slow internet speed.

Problems faced due to slow Internet Speeds

Slow internet speeds primarily interfere with your browsing. These issues range from problems that would simply become worse but in case your internet speed is truly slow then, it may hardly function.

You may find some of the below mentioned issues caused due to the slow internet speeds:

  • Websites not loading properly and get timed out.
  • Failure in streaming videos, or using Skype or Netflix. Buffering of videos for a longer tie and pixelate appearance.
  • Slow loading of the larger sites i.e. the one featured with several larger images.
  • Delayed Page response as compared to your typing or scrolling

If you notice such issues, then you can be pretty sure that your internet speed is slow enough to withstand your browsing habits.

Troubleshoot your Internet Connection

While your internet isn’t functioning well and you are unable to connect to a specific website or it is just that the page isn’t loading well due to poor internet speed then there is definitely the need to do something to find the cause and troubleshoot the problem.

Since there are several factors that determine the speed and also multiple working parts that create your internet connection, it is really important to follow some specific steps and rule out the potential problems.

Here we have provided you the guidance to troubleshoot your slow and non-functional internet.

Signs that indicate about Internet Connection Issue

At first, you may possibly find an issue with your internet connection when you fail to connect with a particular website or find difficulty in accessing your email.

There may be a possibility that the website takes longer time to load than the usual or you often find the message displayed that the website cannot be reached.

Before you begin with troubleshooting your internet connection, you should make sure that the website itself is not down. Most of the times it happens that the websites crash and so you need to check with the URL that you enter and further go ahead with visiting other websites to  check if the problem still persists.

Even if the other sites do not load, then you would be prompted with a message that says no internet connection is available or sometimes it may read that the site cannot be reached. In such cases you are likely to face an internet connection problem.

How to Troubleshoot Internet Connection Issue

Check the internet connection between your router and the computer

At first, you need to ensure that your device is properly connected to the internet. If you are trying to connect using Ethernet cable then make sure that the cable is plugged into both your device as well as modem and if you simply connect your device over WiFi then ensure that your device settings are just fine for the network connections.

Further wait for an indication which prompts that your device or computer is connected to the internet. In other cases you may come across error message i.e. “No internet available”.

Now this points towards the problem that lies with the network itself or the way your device has been trying to connect with the network. Disconnecting your device from the network and then reconnecting it solves the issue most of the times. 

If you still fail to connect to the network, all you need to do is check the IP address of your device. There are two IP addresses- the one identifies the device with router or modem and the other one identifies your modem onto the internet.

When we speak of IP address then in that case we are referring to the local IP that tends to identify your device with the router or modem.

Wondering, how to check your IP? To check your device’s local address is pretty simple. Simply go to the settings then choose WiFi or Network option and select more information where you can find the assigned IP address by the router or modem.

Ensure that the IP address is valid and must read as a series of numbers that are separated by periods like or In case your IP address is displayed as then this means that the address is invalid.

In this situation you will have to reconfigure or get your IP address renewed for connecting to the internet. The way you do this relies upon the kind of internet network.

Ensure that your router is connected to the Internet

Sometimes, when your device is unable to connect to the internet, it is because your router isn’t connected to the internet or the modem.

Therefore, to troubleshoot the problem in such cases you need to check all the wires on your router to ensure that these are plugged in securely to both the router as well as the modem in case they are separate.

A yellow, red light or a light that does not light up possibly indicate about the issue. To resolve this you simply first unplug your modem, hold on for few seconds and then plug it back.

This helps to reset the system that would solve the connectivity issue and if the problem still persists then repeat the same with your router or in case you have another one, you can replace the older one to check if router is the cause behind slow internet connection.

Unable to connect yet? Then connect your laptop or computer to the internet using the Ethernet cable.

You might also wish to connect your other devices like smartphones, tablets etc. wirelessly and if these connect successfully with no issue, then there lies an issue with your computer’s settings or wireless cards.

However, even if the devices do not connect, then there lies a problem with the WiFi signal that the router creates.

If you find that the problem still persists then there is a possibility that the problem is an outage with your ISP.

In this case, call up your internet service provider and explain about the problem. They would tell you about the actual problem.

About Satellite Internet

Troubleshooting your internet connection becomes a little more complicated in case it is a satellite internet connection. In this type of connection Internet speed automatically goes down while you experience bad weather because the satellites can be affected by snow, rain and even dense cloud cover.

In this case you need to check your dish if it has the accumulation of snow over it and clean up the same to avoid obstructions. This obstruction in the connection can be frustrating because you need to keep patience for the weather to improve, only then you can start with troubleshooting your satellite internet.

Your service provide will inform you about any outages in your area in case you inquire.

How can we speed up a Slow Internet Connection?

Dealing with a slow internet connection? These tips will help you to diagnose the cause behind and will further assist in speeding up your slow internet connection.

Perform the internet speed test

The very first thing that you should do is to perform multiple internet speed tests at different times of in a day or week through

Testmyinternetspeed test result automatically so that you can easily view and compare them all in the near future. Internet speed tests are important because these help you to have an understanding of the actual speeds that your ISP provides you as per the plan chosen by you.

In case you find that the speed is too slow you may go ahead with changing your internet service plan or purchasing a new router.

Check Your Router

Most of the times, it happens that the problem lies with the router i.e. if you own a slow or faulty router then it also leads to connectivity issues and slower speeds.Thus, it is important to ensure that your router is not outdated or too old, and if it is then substitute it with a newer one to experience a better speed.

Reduce the number of users on your network

Internet speeds are also affected by the number of users engaged or the number of devices being used simultaneously over a particular network. To experience better speed try reducing the number of devices being used and check if it works out. If yes, you can also opt to upgrade your plan in order to support all the devices at a time.

Try to use the internet during different times of a day

You should be aware that during heavy internet usage times, the internet speed goes down due to increased number of people engaged over a single network. In such cases if you try to use internet at the time when lesser number of people are online like early morning or late night then you may experience a better speed.

Strategically schedule your downloads

If you wish to download a large program, then you should preferably schedule the downloads such that it takes place either early morning or late night during the internet “off hours”. This would save your time but permits you to take advantage during the time when internet speeds tend to be fastest.

What to do if nothing helps?

Sometimes, though you have tried all the above mentioned steps to troubleshoot your internet connection on your own, you aren’t successful in solving the issue.

Then in that case here are few other steps that you must take if the issue is something that you cannot fix.

ISP Issues

The troubleshooting steps would obviously not work in case the issue lies with your Internet Service provider because there is not internet available for usage.

Therefore if you find issue with the ISP then contact support of the company directly. Usually visiting the local office in person would give better results than calling up the customer support team in case there is a local office of your service provider.

Whether you get your issues resolved via calling or visiting the office, it is important to keep track of the case number because you would require this information if there is a need to follow up the issue.

In case your internet speed goes down for multiple days, majority of the companies would offer you credit for the downtime but you are supposed to ask for the same. So keep a track of the days that go without the internet service and request your ISP for the credit of those days.

Router Issues

At first try to detect what is wrong with the router? Most of the routers have warranties and thus the replacement can be covered if it lies within the warranty period.

In case you happen to work with a new router then you may contact the manufacturer for assistance and not the store you bought it from. Sometimes you may need to get the router replaced instead of getting it repaired though it lies within the warranty period.

So, for this reason it is important for you to save your receipt always in case you need help within its warranty period.

Mystery Issues

Still unable to figure out the problem with your internet? Why you can’t get the connection at all? Or why is the speed slow? They are many small issues that may be the reason behind but are difficult to troubleshoot. These may include:

  • Improper network settings in your computer or device
  • The network may not have been set up correctly
  • Improper functioning of the wireless cards
  • Disrupted functioning of the router or modem and more

In such situations, if you don’t understand what to do then it is better to go ahead with hiring an IT specialist who would help you better. The IT expert may visit your home and solve your connection issues.

They may also assess the equipment, give suggestions to improve the connection, get you set up rightly and help you to get the most reliable network performance.

Now, How to find the IT support? Well, you can visit the nearby computer repair shop, they may offer even these tech support devices but even if they are unable to, they would suggest you about some local service providers.

Still looking for suggestions? Take the help of local business directory or google to find affordable professionals who are likely to do home visits.

We hope that these troubleshooting suggestions would help you to enhance the speed of your slow internet so that you can have a better experience.

Internet Speed Test FAQ’s

Internet Speed test by is based upon thousands of real-world Internet Connections and the test can be run by the users themselves and does not necessarily need IT experts or technicians to perform the same.

The results of our speed test usually pertain to the home networking issues often caused by the error at user’s end.

This might result in lower speed averages than what you might experience on a properly installed internet connection.

Common know-how of the Internet Speed Test

Why is the upload and download speed for internet connection different?

internet service provider that has a limited bandwidth as per the internet plan is chosen by the users. The upload speed of the speed tests is often lower than the download speed.

This is because like all the other internet service providers also tends to prioritize the download speeds over the upload speeds for the users as people are more into downloads than in uploading the content.

To understand this using an example, while using Netflix to stream a film, major data transmission takes place from Netflix’s server to your home network i.e. download takes place and the upload part involves only the small request placed while the user interacts with the Netflix interface such as pushing pause, fast forward, selecting film, etc.

Why you should perform speed test with

It is usually a conflict of interest while internet service providers have their own speed tests and hence a third party opinion is always required.

There may be a possibility that the internet providers eliminate the variables that you need to test in their internet speed tests or may remove the routing factors that makes the connection appear faster even if it is not.

However, testing the speed with the third party ensures you that whether your service provider is reliable and is not overcharging you. Internet speed test with is absolutely free and unbiased providing almost accurate results.

What is good download speed?

Generally a download speed of 5-10 Mbps per user is enough, however, it largely depends on kind of the online activities a user performs. Like streaming HD videos uses larger bandwidth as compared to merely browsing social media. the number of users per network, internet plan is chosen, etc. are the other factors that play a role in determining that what is good download speed for you.

What is good upload speed?

Upload impacts everything you do on the internet and therefore a good upload speed is always required. An ideal internet connection is the one that has symmetrical speed i.e. equal download and upload speed. But most of the internet service providers prioritize the download speeds over the upload speed. Generally, upload speed ranging from 1-10 Mbps is considered as a good one.

What is a good internet speed?

Usually, the internet speed ranging from 4-6Mbps often provides a good surfing experience and is generally faster enough to stream high definition 720p video. This speed range ideally allows you to download few videos within about 20 minutes and a speed below this i.e. 4Mbps can still be too slow.

However, good internet speed is hard to decide as it varies from person to person and the kind of usage. For those working from home and watching, videos, streaming Netflix, etc. potentially require much higher internet speeds.

How can I test my WiFi or Wireless speed?

While most of the internet service providers provide their own speed test tool, but to get more reliable, unbiased and accurate internet speed results you shall opt for a third party internet speed tests. is one of the widely used platforms for internet speed test.

Why is my internet so slow?

There are many possible reasons that cause your internet to run slow. To check for the cause at your end see if you are downloading or streaming anything that is consistently using bandwidth in the speed test process.

If your speed test still gives the result saying that your internet connection is slow then try to reboot your router or device and make sure that there is no Quality of service i.e. QoS features turned on into your router.

If you still face the problem try the other troubleshooting methods like resetting the router, customizing the configuration settings and more. If none of the methods are successful, then contact your Internet Service Provider and ask him to diagnose the problem.

Why do I get different internet speeds on my computer and my phone/tablet?

Testmyinternetspeed measures the actual speed for your internet connection at a particular instant and so these may lead to variation in the test results depending upon the network congestion and the bandwidth available.

In case you obtain different results for your network connection then ensure that:

  • You test the same connection i.e. all your devices on which you perform internet speed test are connected to the same network.
  • You test the same server. Testmyinternetspeed selects the server automatically for testing on the basis of ping. However, you can also select the server to do so.

Additionally, there exists a large difference in both cellular radio quality, WiFi and MIMO stream handling quality amongst the devices. Such variations might enable the device to give slower test results in comparison to other computer or device.

What speeds do I need for Netflix, Skype, games, etc.?

You are possibly asking this question because you are already fed up of experiencing consistent buffering. In order to stream Netflix, use Skype, play games and other related activities. To get the best performance you need the speed as per the activities you perform.

In order to have the best experience while streaming Netflix, using Skype, online gaming speed of 25Mbps would provide a non-interrupted service.

However, the speed of 2 Mbps is enough for the purpose of streaming audio, browsing through social media, sending and receiving emails and 5mbps is best suited for video chats and uploading photos and videos.

What speeds do I require for transferring larger files?

You can transfer larger files at any speed and so the question is more about how long this transfer would take. If the file is too large, it would possibly require possibly very high speed to finish in lesser time.

It completely relies upon the size of the file and the time you can devote to the process of transmission.

What’s an acceptable latency or ping for gaming online?

If you have ever come across the situation in gaming that the other player possibly seems to have jumped on you then the ping or latency must be high. Here is a guideline to help you:

  • Winning: 0-59 ms
  • In the game: 60-129 ms
  • Struggling: 130-199 ms
  • Game over: 200+ ms

What does changing the Testmyinternetspeed server do?

Our app relies on network of more than 5,000 host servers that are operated and owned by various internet service providers (ISPs) as well as the mobile carriers across the globe.

By default, Our application chooses the nearby server that has a faster ping result, in order to reach the maximum potential of your internet connection.

Testing to the sponsored servers does to give the actual speed of your connection and does not necessarily let you know how fast is your internet connection if you sign up for the sponsor’s services.

All the speed tests that run on test my internet speed tell the network speed that your current ISP or carrier offers.

Why there is no server in my area?

It might be possible that your computer’s firewall or the proxy server is inhibiting or blocking communication over the port 8080 that would reduce the number of available servers for testing.

What do these terms mean? (Glossary)


Download speed is determined on the basis of how quickly one can fetch data from the server on internet to your device. Majority of the internet connections have been designed to offer faster download speeds in comparison to the upload speeds.

This is because the major online activities such as streaming videos, loading of web pages comprises of downloads.


The term upload refers to the activity of sending or uploading data from your device to the internet. A faster upload speed is required while sending larger files through e-mail, or for video-chat, uploading photos or videos, etc.


Ping refers to the reaction time of your internet connection i.e. how quickly your device receives a response after the request has been made. A faster ping points towards a responsive connection, particularly in the applications where time is of utmost importance such as video games. It is measured in milliseconds (ms).

Packet loss

Packet loss might occur while sending a packet of data over the internet and it is not received or is still incomplete. Packet loss is defined in terms of percentage of lost packets as compared to the data packets sent. Packet loss in majority of the cases is a result of weak line/signal quality.


Jitter frequency refers to the measure of differences in ping over time. Jitter is also known as PDV or packet delay variation and is generally unnoticeable while reading the text.

But jitter can be easily experienced while gaming or streaming videos. High jitter causes buffering and other obstructions.


Mbps or Megabits per second is a standard unit of measurement of the internet speed. One Megabit is equivalent to one million bits of information. Mbps shouldn’t be confused with MB i.e. Megabytes, which is the measure of the size and not the bandwidth.


Kbps or Kilobits per second is a standard unit of measurement for internet speed particularly the slower connections. A kilobit is equivalent to 1,000 bits of information.

Shouldn’t be confused with kilobytes (KB) as it is a measure of the size and not bandwidth.

About Test My Internet Speed

Test My Internet Speed is a website dedicated to performing internet speed tests for the various network connections. It has been offering free bandwidth speed test.

The website works well in all the web browsers without any plugins and is quite easy to use. The internet speed test at provides exclusive result displaying the statistics about your bandwidth that is rare to find with other speed tests.

The internet speed test results obtained at Test My Internet Speed have illustrated in a such a way that it is easy to understand and possibly allows you to compare the results of your network speed to other users of the same ISP, other testers as well as other people in your city.

Test Your Internet Speed with Test My Internet Speed

More about Test My Internet Speed

  • Test My Internet Speed Test’s speed test can be made to run on both PC as well as mobile web browsers because it makes use of HTML5 instead of Flash or Java.
  • One of the best features of Test My Internet Speed is that it records the results obtained for every speed test in its database that can be helpful for you to compare the results and also see the users, cities, ISPs, and countries with fastest internet speeds in the most recent times.
  • The speed test check at allows you to run upload speed test or download speed test individually or you can also combine both with the Automatic speed test servers that Test My Internet Speed uses and is located in Asia, North America, Australia, and Europe.
  • You have the choice either to set any of the servers as default or you may use some or all of those with this multithread speed test.